State Farm® Insurance Agent Jeff Duval

"Hands down the best staff I’ve ever dealt with! They really made sure I felt right at home! Highly recommend"

"Brandon made sure the the insurance process was easy and transparent. He was very diligent and made sure to show me all my options in great detail."

"Ask for Brandon. He is an awesome, sweet and cheerful guy who will take good good care of you!!"

"Great office. Always takes care of everything I need and I even got a rate decrease on my auto insurance. Zach is the guy you need to work with."

"Very professional and kind people in the office! They help me every time I have any questions or concerns and make understanding my bill very easy!!"

"Awful office and staff. Called three times asked to speak with Jeff. Got a condescending male child on the phone. Same guy all three times. Called back, finally a person with reason emailed Jeff and said I had issues. Jeff actually emailed me once with my availability and never followed through other wise. Horrible customer service, steer clear!!!! Also, they took Novembers bill due to tropical storms and divided it over the next three bills without even telling their clients. Also asked to look into rates again was told “we are competitive just like anyone else” not even willing to look. Thanks State Farm, but making my business elsewhere. Called the Better Business Bureau as well!"

"Great guys, helped me get my insurance quoted and applied in less than an hour, Zach and Brandon are especially helpful!"

"Mr. Duval sent me a letter stating I could save with he and State Farm by bundling my home and auto insurance with him. I called his office only to find out my home was thirty years too old to qualify. The practice of sending out these letters to folks whose homes clearly do not qualify for the offer inside is sloppy at best, immoral at worst."

"Could not be happier with my State Farm agent Jeff Duvall. I've had all my policies with him for many years and help me through alot of difficult situations."

"very poor customer service"

"Great staff. Was patient and answered all of my questions."

"Lo que hace disferente a los seguros es su gente. Y efectivamente Lauren Reyes es la mejor. Si tu estas es buscando confianza y seguridad ella es la mejor. Excelente servicio encantadora atención. Siempre está a la disposición. No lo dudes más. Lauren es la persona ideal para ayudarte a tener un buen seguro. LAUREN IS THE BEST."

"Apparently having a 10:00 am appointment means you have to wait for all the walk-ins to be seen first. Was told they open at 10:00 which is the first apt time, however, after arriving was told she is with another customer and they open at 9:00 i would have to wait for her and the rest of the lobby customers. well, since i had them send me my declaration pages i guess now would be a great time to get quotes on my 8 policies which cost me approx. $10,000 a year. Thanks Jeff Duval"

"Excellent service !!"

"Great service with Shannon for our new house and Golf cart insurance needs, thanks."

"Awesome Sayce Budweiser dough sauce dough 🧀"

"Awful service! They don’t know what are they doing! I had a question regarding my policy, came to the office and received an answer, based on it I made some changes in the policy. I was told that the premium will not change. In a month and a half a received an invoice with price increase about 40%! I called office again and lady told me that this new invoice is right and I have to pay more. I told her that I made my decision based on information I received from her office. “I am not responsible for any other agents. Probably, they don’t know what they’re doing!” Nice answer? Unacceptable for the reputable office. At the end she gave me 2 options what can I do in this situation. Next day I had even more excited conversation with another lady in the same office. I called them to proceed with one of the options they gave me. Any ideas what kind of answer I received? Yes, this lady told me that she is not responsible for her colleagues and can’t proceed with this offer that was offered to me one day ago. When I asked her to connect me with Jeff (owner of the office) she was SO RUDE, that told me that I can go and find another company for my insurance. I asked her name - she refused to give it to me and again sent me to look for another company! Guys, be careful when you dealing with incompetent and rude service. And, of course, Mr. Jeff didn’t call back or did something to smooth out the situation. They lost me as a customer and they don’t care! Think twice before you start business with this branch."

"It's crazy to me that, I went to this particular branch to get some info or help and they have the never to tell me. Hey, did you have an account with us? I said no, buy I have one with state farm. They processed to tell me I have to go to whichever account I started at. If they all are "state farm" I don't see why I have to drive all the way to Gainesville, Fl to speak with a representative when I'm in Ocala and need the info I'm wanting. This place is rediculous! Smh worst state farm branch I've ever been to."

"Not being pleased with my car insurance I was on the look for something new, i'm so happy to have found this office! Lauren was the most helpful, she's very detailed and explained everything to perfection. She helped me find a better policy fast which was exactly what I needed! Totally recommend Lauren for everything insurance!!"

"Everyone is very nice and helpful."

"Lauren Reyes is the best!!😊"

"Avery and Jeff continue to provide that hometown feel. Thanks for all the staff and support."

"Love these people, always friendly and there for you for everything!"

"good isuance"

"I have been going through State Farm for over 15 years now. I wouldn't want to go anywhere else. I tried different insurance companies , found State Farm and been there ever since. Love them . Great people.!!!"